Chatbot Blog | Amy

How authors can improve interactions with readers with a free chatbot platform

Written by Anna Zhang | Sep 13, 2021 9:02:45 PM

As a self-published author, you have a lot of tasks to juggle. Actually writing valuable content on a daily basis takes time and a significant amount of brainpower. 

While you might have the funds to hire your own editor or assistant, there is only so much they can handle as well. Completing the project is one thing, but attracting readers and marketing your work brings in another set of skills and knowledge you will either have to hire or take on yourself.

Once you figure out how to effectively market your project and attract readers to your website, you’ll want to present yourself as a reputable and global resource. Not only will you have to set up a website as a key resource to highlight and establish your narrative, but you will also need a space to respond to inquiries and potential promotional events. This is why you should consider adopting a free chatbot platform to your website. 

We'll walk you through a few reasons how a free chatbot platform can help you improve interactions with your readers. 

Meet Amy — The free customer support chat with human superpowers 

Customer support chatbots today don't satisfy the needs of smaller industries and niches.

Instead, “bots” either require a significant amount of time and effort upfront to represent a business in the best possible way, or they offer limited personality and warmth to delight visitors and potential customers. Amy is different. 

Every interaction with Amy is driven by the purposeful intention she has with every website visitor or lead. She takes this information to better understand your business, readers, and the overall narrative of your content and mission. 

Delight readers, optimize your PR

Devoted readers want to get to the nitty-gritty of your content and many want to share their feedback. Sure, you could open up your inbox to allow readers to directly send you their feedback, but this could get messy and overwhelming. 

Amy is more than a customer service bot. She engages with your readers to collect their insights, feedback, and suggestions. She can ask the right questions, so you can get the time back in your day to keep writing your content and catch up on collective feedback at the end of your busy day. 

Amy never misses a beat. She can help you schedule important events and respond to inquiries for event appearances and press events. She integrates with your favorite tools, CRM’s, and even your personal calendar, so you can book more promotional events, with less effort. 

Use Amy to foster a community and encourage discussion about your recent project, or pieces you’ve published in the past. Direct readers to community forums, or recommend virtual book clubs 

To give you an overview of how Amy can interact with your community, check out what Amy can ask and show your readers: 

  • Are you interested in joining a book club?
  • What are your thoughts on (insert most recent book)?
  • Would you like to read an excerpt from _____? 
  • Would you like to know about the author?
  • Learn about the genre and background behind ______
  • Would you like to schedule an event with the author?
  • Would you like the author to make a guest appearance at your next event?

Whatever your readers are looking for, Amy can help. The best part is Amy requires very little heavy work upfront. She learns from every interaction she has with your reader to anticipate their needs, promote your work and provide the most accurate suggestions.